PALS Provider Course: Post-Resuscitation & Team Dynamics

EFFECTIVE COMMUNICATION IN PEDIATRIC EMERGENCIES

 

Communication failures are a leading cause of medical errors during pediatric resuscitations. In high-stress situations, clear, structured, and assertive communication is essential to ensure team coordination, timely interventions, and optimal patient outcomes.

🚨 Key Goals of Effective Communication in Pediatric Emergencies:
✅ Ensure that instructions are clearly understood and executed.
✅ Minimize errors caused by miscommunication.
✅ Encourage collaboration and mutual respect among team members.
✅ Facilitate real-time adjustments to treatment plans.

 

1️⃣ COMMON COMMUNICATION BARRIERS IN PEDIATRIC RESUSCITATION

🚨 Factors that contribute to poor communication:
🔹 High-stress environment (time pressure, high stakes).
🔹 Unclear role assignments (team members unsure of responsibilities).
🔹 Interruptions and distractions (multiple people speaking at once).
🔹 Failure to confirm orders (leading to medication or procedural errors).
🔹 Intimidation or fear of speaking up (junior team members hesitant to question decisions).

✅ Effective communication strategies help mitigate these risks and improve resuscitation success.

 

2️⃣ KEY STRATEGIES FOR EFFECTIVE COMMUNICATION 

1. CLOSED-LOOP COMMUNICATION (CLC) 🔄

✅ Ensures instructions are received and understood correctly.
✅ Prevents medication and procedural errors.

🔹 How Closed-Loop Communication Works:

StepExample
Team Leader Gives a Clear Order“Give Epinephrine 0.01 mg/kg IV now.”
Team Member Repeats the Order Back“Epinephrine 0.01 mg/kg IV, on its way.”
Team Leader Confirms Correct Execution“Thank you. Let me know when it’s in.”

🚨 Why It’s Important: Reduces errors by ensuring that every command is acknowledged, executed, and confirmed.


 2. USE CLEAR, CONCISE LANGUAGE 🗣️

✅ Use short, direct phrases to avoid confusion.
✅ Avoid vague language like “hurry up” or “do that quickly.”
✅ Speak in a calm, controlled tone—even under pressure.

🔹 Examples of Effective vs. Ineffective Communication:

IneffectiveEffective
“We need epinephrine!”“Give 0.01 mg/kg epinephrine IV now.”
“Start compressions.”“Begin chest compressions at 100-120 per minute.”
“What’s going on?”“Heart rate is 50 bpm; prepare for atropine.”

🚨 Precise communication prevents unnecessary delays and errors.


 3. CALL OUT IMPORTANT FINDINGS 📢

✅ Regularly announce key patient updates to the team.
✅ Ensures that all team members are informed of changes.
✅ Allows the team leader to make real-time adjustments to treatment.

🔹 Examples of Important Callouts:
🔹 “Heart rate is 60 bpm after the last dose of epinephrine.”
🔹 “We are 2 minutes into CPR; prepare for rhythm check.”
🔹 “BP is dropping; we need to start a vasopressor drip.”

🚨 This keeps the entire team aligned and responsive to patient changes.


4. STRUCTURED HANDOFFS (SBAR TECHNIQUE) 🔄

✅ Ensures smooth transitions between providers.
✅ Reduces loss of critical patient information.

🔹 Use the SBAR Technique for Handoffs:

StepExample
S = Situation“We have a 4-year-old in cardiac arrest for 6 minutes.”
B = Background“Previously healthy, collapsed suddenly, no known medical history.”
A = Assessment“CPR ongoing, received 2 doses of epinephrine, HR now 80 bpm.”
R = Recommendation“Continue monitoring and prepare for post-ROSC care.”

🚨 Standardized handoffs improve continuity of care.

 5. DEBRIEFING AFTER RESUSCITATION 📝

✅ Provides an opportunity to reflect on what went well and what needs improvement.
✅ Encourages open discussion and learning.
✅ Strengthens teamwork for future emergencies.

🔹 Key Questions to Discuss During Debriefing:

  • What went well during the resuscitation?
  • Were there any communication breakdowns?
  • Did everyone feel comfortable speaking up?
  • How can we improve for next time?

🚨 A strong debriefing culture promotes continuous learning and team growth.

 


3️⃣ HOW TO FOSTER A CULTURE OF EFFECTIVE COMMUNICATION

🔹 Encourage Open Communication:
✅ Team members should feel comfortable speaking up about concerns.
✅ Junior staff should not hesitate to question unclear instructions.

🔹 Use a Calm and Controlled Tone:
✅ Resuscitations can be chaotic—leaders should maintain composure.
✅ A calm voice helps maintain focus and confidence in the team.

🔹 Give Clear Role Assignments:
✅ Each team member should know their responsibilities before the code begins.
✅ Example: “Dr. Smith, you’re managing the airway. Nurse Taylor, you’re administering medications.”

🚨 A well-structured team fosters efficiency and confidence during emergencies.

 


4️⃣ COMMON PITFALLS & HOW TO AVOID THEM

 
Communication ErrorImpactSolution
Giving vague or unclear commandsDelayed or incorrect interventionsUse clear, specific language
Failure to confirm ordersMedication or treatment errorsUse closed-loop communication
Speaking too softly or hesitantlyTeam confusion, lack of urgencySpeak clearly and assertively
Ignoring input from junior team membersMissed critical informationEncourage open dialogue
Skipping debriefingNo opportunity for improvementAlways conduct a post-event review

🚨 Clear and structured communication saves lives—every word matters in an emergency!

 


5️⃣ FINAL TAKEAWAYS: MASTERING COMMUNICATION IN PEDIATRIC EMERGENCIES

✅ Closed-loop communication prevents errors and ensures accountability.
✅ Short, direct instructions keep the team focused and effective.
✅ Regularly call out critical updates to keep everyone informed.
✅ Standardized handoffs (SBAR) improve care transitions.
✅ Post-resuscitation debriefing enhances future team performance.

🚑 Takeaway: Great resuscitation teams aren’t just skilled—they communicate effectively. Precision, clarity, and teamwork make the difference in saving lives!