Communication failures are a leading cause of medical errors during pediatric resuscitations. In high-stress situations, clear, structured, and assertive communication is essential to ensure team coordination, timely interventions, and optimal patient outcomes.
Key Goals of Effective Communication in Pediatric Emergencies:
Ensure that instructions are clearly understood and executed.
Minimize errors caused by miscommunication.
Encourage collaboration and mutual respect among team members.
Facilitate real-time adjustments to treatment plans.
Factors that contribute to poor communication:
High-stress environment (time pressure, high stakes).
Unclear role assignments (team members unsure of responsibilities).
Interruptions and distractions (multiple people speaking at once).
Failure to confirm orders (leading to medication or procedural errors).
Intimidation or fear of speaking up (junior team members hesitant to question decisions).
Effective communication strategies help mitigate these risks and improve resuscitation success.
1. CLOSED-LOOP COMMUNICATION (CLC)
Ensures instructions are received and understood correctly.
Prevents medication and procedural errors.
How Closed-Loop Communication Works:
Step | Example |
---|---|
Team Leader Gives a Clear Order | “Give Epinephrine 0.01 mg/kg IV now.” |
Team Member Repeats the Order Back | “Epinephrine 0.01 mg/kg IV, on its way.” |
Team Leader Confirms Correct Execution | “Thank you. Let me know when it’s in.” |
Why It’s Important: Reduces errors by ensuring that every command is acknowledged, executed, and confirmed.
2. USE CLEAR, CONCISE LANGUAGE
Use short, direct phrases to avoid confusion.
Avoid vague language like “hurry up” or “do that quickly.”
Speak in a calm, controlled tone—even under pressure.
Examples of Effective vs. Ineffective Communication:
Ineffective | Effective |
---|---|
“We need epinephrine!” | “Give 0.01 mg/kg epinephrine IV now.” |
“Start compressions.” | “Begin chest compressions at 100-120 per minute.” |
“What’s going on?” | “Heart rate is 50 bpm; prepare for atropine.” |
Precise communication prevents unnecessary delays and errors.
3. CALL OUT IMPORTANT FINDINGS
Regularly announce key patient updates to the team.
Ensures that all team members are informed of changes.
Allows the team leader to make real-time adjustments to treatment.
Examples of Important Callouts:
“Heart rate is 60 bpm after the last dose of epinephrine.”
“We are 2 minutes into CPR; prepare for rhythm check.”
“BP is dropping; we need to start a vasopressor drip.”
This keeps the entire team aligned and responsive to patient changes.
4. STRUCTURED HANDOFFS (SBAR TECHNIQUE)
Ensures smooth transitions between providers.
Reduces loss of critical patient information.
Use the SBAR Technique for Handoffs:
Step | Example |
---|---|
S = Situation | “We have a 4-year-old in cardiac arrest for 6 minutes.” |
B = Background | “Previously healthy, collapsed suddenly, no known medical history.” |
A = Assessment | “CPR ongoing, received 2 doses of epinephrine, HR now 80 bpm.” |
R = Recommendation | “Continue monitoring and prepare for post-ROSC care.” |
Standardized handoffs improve continuity of care.
5. DEBRIEFING AFTER RESUSCITATION
Provides an opportunity to reflect on what went well and what needs improvement.
Encourages open discussion and learning.
Strengthens teamwork for future emergencies.
Key Questions to Discuss During Debriefing:
A strong debriefing culture promotes continuous learning and team growth.
Encourage Open Communication:
Team members should feel comfortable speaking up about concerns.
Junior staff should not hesitate to question unclear instructions.
Use a Calm and Controlled Tone:
Resuscitations can be chaotic—leaders should maintain composure.
A calm voice helps maintain focus and confidence in the team.
Give Clear Role Assignments:
Each team member should know their responsibilities before the code begins.
Example: “Dr. Smith, you’re managing the airway. Nurse Taylor, you’re administering medications.”
A well-structured team fosters efficiency and confidence during emergencies.
Communication Error | Impact | Solution |
---|---|---|
Giving vague or unclear commands | Delayed or incorrect interventions | Use clear, specific language |
Failure to confirm orders | Medication or treatment errors | Use closed-loop communication |
Speaking too softly or hesitantly | Team confusion, lack of urgency | Speak clearly and assertively |
Ignoring input from junior team members | Missed critical information | Encourage open dialogue |
Skipping debriefing | No opportunity for improvement | Always conduct a post-event review |
Clear and structured communication saves lives—every word matters in an emergency!
Closed-loop communication prevents errors and ensures accountability.
Short, direct instructions keep the team focused and effective.
Regularly call out critical updates to keep everyone informed.
Standardized handoffs (SBAR) improve care transitions.
Post-resuscitation debriefing enhances future team performance.
Takeaway: Great resuscitation teams aren’t just skilled—they communicate effectively. Precision, clarity, and teamwork make the difference in saving lives!