1.1 Welcome to the Universal First Aid Course

First Aid isn't just about bandaging cuts. It's about recognizing emergencies, staying calm under pressure, and taking action when it matters most — before professional help arrives. This course gives you the skills to do exactly that.

This course is ideal for:

• Workplace safety team members
• Teachers, coaches, and school staff
• Childcare providers and parents
• Construction and trade professionals
• Community volunteers and outdoor guides

What You'll Learn

• How to respond to life-threatening situations like bleeding, shock, stroke, or seizures
• How to manage minor injuries like cuts, burns, fractures, and eye injuries
• When and how to call for help or activate emergency services
• How to protect yourself and others using PPE and infection control techniques
• How to recognize scene hazards and avoid becoming a second victim

This Course Is Equivalent To:

• American Heart Association (AHA): Heartsaver® First Aid CPR AED
• American Red Cross (ARC): Adult and Pediatric First Aid/CPR/AED
• Canadian Equivalent: Emergency First Aid with CPR/AED – Level C

Hot tip: Throughout the course, you’ll see highlighted terms and phrases

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highlighted terms and phrases

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— hover over them to view diagrams, quick references, and illustrations that help clarify key topics.

By the end of this course, you’ll be prepared to respond with confidence — and earn your First Aid Certification to prove it.